Get in touch at Spin Pin Casino

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Most questions are solved in the chat within minutes. Sign in first and skip the identity check.

Payment history, KYC uploads and limits live in your profile, open any time.

Create an account in about two minutes and the welcome offer is added to your first deposit.

New player bonus

125% up to £500 + 100 free spins

Question sorted? Your first deposit comes with the welcome package.

Our support team handles accounts, payments, bonuses and technical issues. Most questions are solved in the first reply.

The team works 24/7, weekends included. Expect a first answer within a few minutes on live chat.

Verification protects your balance and is required before payouts. We only ask for what the licence obliges us to check.

If an answer does not solve the problem, reply and ask for a complaint to be opened. A senior agent reviews it and answers in writing.

Write to [email protected] from the address linked to your account. Logged-in players can also open the live chat at any time.

Include the e-mail on your account and a short description of the problem. For a missing payment, add the transaction reference.

You can set deposit limits or pause your account from your profile, or ask support to do it. Play is for people aged 18 and over.

Feedback about the site is welcome at the same address. We use it to decide what to fix next.